Question 1

What sizes do you offer?

Accepted Answer

We offer range of sizes to fit 3 months to 7-8 years in age growth.  Our size chart can be found on each product page to help you find the perfect fit for your child.

Question 2

What materials are your clothes made of?

Accepted Answer

We use the highest quality materials for our apparel, including soft cotton, durable denim, cozy knits, various satins. Check each product's description for special material information.

Question 3

How often do you add new items?

Accepted Answer

We're always planning and designing exciting styles to add to our catalog.  Check back often to see our latest arrivals.

Question 4

Do you offer free shipping?

Accepted Answer

Yes, we offer free shipping on all orders over $100 within the United States.  For ordes under $100, standard shipping rates apply.

Question 5

What is your return policy?

Accepted Answer

​​Because we create one unique design we can only except returns within 3 days of receiving the apparel. Shipping costs for the return will be the responsibility of the customer. Upon receiving and inspecting the returned item, we will process your refund within 7-10 business days. There are no cancellations or exchanges. Please contact me via email if you have any problems with your order.

Question 6

Can I track my order?

Accepted Answer

Yes, you'll receive a tracking number via email once your order has shipped.  You can use this number to track your package progress.

Question 7

Do you ship custom dresses internationally from Olivia Inspirations?

Accepted Answer

At Olivia Inspirations, we currently do not ship outside the USA. While we are thrilled to have international interest in our custom dresses that are crafted with passion and creativity, our shipping services are limited to addresses within the United States.

FAQ